Roxboro Savings Bank SSB

Reviews

• ★ ☆ ☆ ☆ ☆
  Made a payment on a H.E. loan I have with the bank, and some mix up was made where under $20 of a $200 monthly payment was made unknowingly. I received nothing in the mail, no phone calls, no emails. Receive a call now saying my account is 30+ days delinquent and reported to credit bureau (I have a 700+ score & I pay my bills). Pitiful customer service. Consider looking at banks who communicate and/or work with their customers, especially long term, well paying customers. It doesn't take a genius to look at a customer who pays every month and say, hmm, maybe there's an oversight or something going on, let me contact them.
  By Marc Ce, September 21, 2017

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